Thank you for visiting HairlineTopper.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, make a purchase, or interact with us. By using the Site, you agree to the terms of this Privacy Policy.
1. Who We Are
HairlineTopper.com is a specialty brand focused on hairline topper solutions for women. All products are fulfilled and shipped by our partner brand Avy Hair.
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
2. Information We Collect
2.1 Information You Provide to Us
- Account & Contact Details – name, email address, phone number (optional), shipping and billing addresses.
- Order Information – products purchased, payment method (last 4 digits only, via payment provider), order history.
- Customer Support – information you provide when you contact us by email, form, or social media.
- Reviews & Content – product reviews, ratings, photos, or other content you choose to submit.
2.2 Information Collected Automatically
- Device & Usage Data – IP address, browser type, device type, operating system, pages viewed, time spent, and referring URLs.
- Cookies & Similar Technologies – small files stored on your device to remember preferences, enable cart functionality, and help us understand site performance.
2.3 Information from Third Parties
- Payment Providers – limited payment status information (e.g. success/failure, country), but not full card numbers.
- Analytics & Advertising Partners – aggregated or pseudonymous data about how visitors interact with our Site or ads.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders – including payment processing, shipping, tracking, and order confirmations.
- To provide customer support – answering your questions, handling returns, and resolving issues.
- To improve our Site and products – analyzing performance, user behavior, and product feedback.
- To personalize your experience – showing relevant products, content, or recommendations.
- To send marketing communications – with your consent where required, such as newsletters or promotional offers.
- To comply with legal obligations – tax, accounting, fraud prevention, and regulatory requirements.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep items in your cart as you browse.
- Remember your preferences (such as language or currency where applicable).
- Measure traffic and performance using analytics tools.
- Support advertising and retargeting campaigns on platforms like Google or social media.
You can control cookies through your browser settings. Please note that disabling certain cookies may affect site functionality (for example, shopping cart or checkout).
5. How We Share Your Information
We do not sell your personal information. We may share your data with trusted third parties, including:
- Fulfillment & Shipping Partners – to deliver your orders and provide tracking information.
- Payment Processors – to securely handle payments (e.g. credit card, PayPal, etc.).
- Analytics & Marketing Services – to understand usage and improve advertising effectiveness.
- IT & Hosting Providers – to operate and maintain the Site.
- Legal or Regulatory Authorities – where required by law or to protect our rights, users, or others.
These service providers are only permitted to use your information as needed to perform services on our behalf.
6. International Transfers
Because we work with international shipping, payment, and hosting providers, your information may be transferred to and processed in countries other than your own. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.
7. Data Retention
We keep your personal information for as long as reasonably necessary for the purposes described in this Policy, including:
- To fulfill your orders and provide customer service.
- To comply with legal, tax, and accounting obligations.
- To resolve disputes and enforce our agreements.
When data is no longer needed, we will delete it or anonymize it where possible.
8. Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal obligations.
- Object to certain types of processing (such as direct marketing).
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at [email protected]. We may request verification of your identity before responding.
9. Marketing Communications
If you subscribe to our newsletter or opt in to receive marketing emails, we may send you updates about new products, promotions, or content. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
10. Third-Party Links
Our Site may contain links to third-party websites or services (for example, social media, blog platforms, or external resources). We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
11. Children’s Privacy
The Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us and we will take steps to delete such information.
12. Security
We use reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last updated” date at the top of this page indicates when the latest version was posted. Your continued use of the Site after any changes means you accept the updated Policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
- Email: [email protected]