Shipping & Returns

Shipping Information

All Hairline Topper orders are fulfilled and shipped directly by Avy Hair. Processing time is typically 1–3 business days. Once your order ships, you will receive a tracking number via email.

Estimated Delivery Times

Delivery times may vary by destination and courier service:

1. United States / Canada / UK / Australia: 4–7 business days
2. Europe: 5–8 business days
3. Asia / Middle East / Others: 7–12 business days

Please note that customs delays, holidays or weather conditions may affect delivery times.

Customs Duties & Taxes

Import duties, VAT or customs fees may apply depending on your country. These charges are the customer's responsibility.

Return Policy (7 Days)

If your item is not suitable, we accept returns within 7 days of delivery. For hygiene and quality reasons, returned items must remain in original, unused condition.

Eligible for Return

To qualify for a refund, the item must:

1. Be unused, unworn and unwashed.
2. Have the lace uncut and untrimmed.
3. Be free from makeup, oils, sweat, perfume or styling products.
4. Be in the original packaging with all tags and accessories included.
5. Be returned within 7 days of receiving your order.

Not Eligible for Return

We cannot accept returns for:

1. Worn, tried-on, washed, styled or altered items.
2. Products with lace cut, trimmed or showing any signs of handling.
3. Items with odors, residue or visible wear.
4. Custom-made or custom-color orders.
5. Clearance or final-sale items.
6. Items returned without prior authorization.

Return Shipping

Customers are responsible for return shipping costs. Prepaid labels are not provided. HairlineTopper.com is not liable for lost or stolen return packages. Please use a trackable shipping method.

Refund Processing

Refunds are issued to the original payment method after the item is received and inspected.

1. Inspection and processing typically take 3–5 business days.
2. Original shipping fees are non-refundable.
3. Items returned untouched and uncut may be processed faster.

How to Request a Return

Please contact us before sending any items back:

Email: [email protected]

1. Include your order number and reason for return. Product photos are recommended.
2. Our team will confirm eligibility and provide the correct return address for your region.
3. Ship the item using a trackable service and keep your proof of postage.
4. We will notify you once your return has been received and processed.